From Game Nights to Major League Hospitality, Jackie Botelho, a visionary entrepreneur and founder of ABCVIP and Botelho, has defied the odds and surpassed expectations in the highly competitive and male-dominated hospitality industry. With no funding or marketing campaigns, Jackie has taken her company from strength to strength, offering unparalleled services and creating unforgettable experiences for her clients. Jackie’s journey began in 2018 when she bootstrapped her company with only $20k in the bank, which goes quickly paying New York City rent.

Despite financial constraints, she hosted game nights and dinner parties at private residences and bars to make ends meet, inadvertently discovering her passion for event planning. This led to the successful planning and execution of over 250 virtual and in-person events for renowned companies such as Amazon and Johnson & Johnson.

The COVID-19 pandemic posed a significant challenge, but Jackie used it as an opportunity to prove the effectiveness of the virtual concierge model. By adapting to the changing circumstances, she lowered projected staffing overhead by a staggering 80%. This adaptability and resilience have been key factors in her success.

While she pioneered a concierge program at a hotel in San Diego, which took them from #11 to #3 on TripAdvisor, one of the biggest challenges Jackie faced was establishing a hospitality company in the saturated New York City market. However, she defied the skeptics and now boasts an impressive client list, including major league sports teams, athletes, The Yale Club, and multiple luxury residential buildings, as well as four Marriott properties. What sets Jackie apart from the competition is her proactive approach, anticipating client’s needs and creating experiences they never thought possible. ABCVIP, Jackie’s brainchild, offers a unique all-inclusive approach to concierge services. With over 400 venues and vendors in her network, she curates exceptional experiences that cater to her client’s desires.

By collaborating directly with partners, Jackie ensures that every client receives the red carpet treatment, whether a reservation at a top-tier restaurant or access to exclusive entertainment options. In addition to ABCVIP, Jackie has launched Botelho, a members-only private label that takes luxury concierge services to new heights. Members pay a monthly retainer, granting them access to bespoke itineraries, recommendation lists, and on-site management to ensure exceptional experiences. This exclusive offering has gained significant traction, allowing Jackie to maintain a competitive edge while keeping her services discreet and exclusive. Jackie’s success is not limited to her professional achievements. Her signature events, known for their glamorous guest list, have become hotspots for networking and fostering connections that have led to business opportunities, friendships, relationships, and even dream job placements. Attending one of Jackie’s events is a guaranteed way to experience NYC’s best while rubbing shoulders with industry leaders and influential personalities. As Jackie Botelho continues redefining the hospitality industry, she remains committed to changing how people experience New York City. Through her unwavering determination, relentless work ethic, and innovative approach, she has proven that taking risks and following your dreams can lead to remarkable success. Jackie’s story serves as an inspiration to aspiring entrepreneurs and a reminder that with passion and resilience, anything is possible.